Vehicle selection is based on passenger count, suitcase sizes, golf bags, ski equipment, bicycle boxes, route and service time. Passenger numbers alone are not enough.
PRIVATE SERVICE INFORMATION
Frequently Asked Questions
Answers about private vehicles, luggage, airport pickup, guides, ski transfers, multi-day travel, rates, payment and booking.
Private Vehicle and Tour Information
SEARCH THE FAQ
The written quotation and contract take priority over general information on this page.
Usually not. Large luggage reduces practical seating capacity. A larger minibus or separate luggage vehicle may be required.
The vehicle category is confirmed, but the exact model, year, color, seat layout or driver may change according to availability, maintenance and dispatch conditions.
A Sprinter may be requested, but final availability must be confirmed for the travel date. A comparable premium vehicle may be offered if necessary.
List 20-inch, 24-inch and 28-inch suitcases separately. Also include golf bags, ski or snowboard bags, strollers, wheelchairs and bicycle boxes.
Yes, depending on the number of passengers and the vehicle. Groups carrying both golf bags and suitcases often need a larger vehicle.
Bicycles must be disassembled and packed in suitable travel boxes or hard cases. Final loading capacity must be confirmed in advance.
Flight schedules can be reviewed for major changes, but passengers should contact the driver after landing, immigration and baggage collection.
Meeting instructions depend on the terminal and vehicle type. Terminal 1 commonly uses the charter-bus pickup area near 1C or 2C, while Terminal 2 commonly uses the designated area near Gate 5. Final instructions are sent before service.
No. Contact the driver after all passengers have cleared immigration, collected luggage and gathered together.
Reasonable delay can usually be handled, but long waiting time, major schedule changes or overnight delays may require a revised dispatch or additional charge.
No. The driver is responsible for safe transportation. Professional sightseeing explanations require a separately booked guide.
Minor changes may be possible, but extra distance, waiting time, parking and overtime may create additional charges.
Yes. English and other language guides may be requested. Guide availability depends on language, date, destination and licensing requirements.
A preference may be noted, but a specific guide is not guaranteed unless availability is confirmed in writing.
Yes. Send the flight number, terminal, passenger count, luggage and ski equipment details so the correct vehicle can be selected.
Not under a transfer-only booking. Day-by-day standby or multi-day vehicle service must be quoted separately.
No. Transportation, hotel, lift passes, rental clothing and equipment are separate unless the quotation specifically states otherwise.
The same driver may be requested, but is not automatically guaranteed. Dispatch may change according to route, availability and operational conditions.
For regional overnight service, driver accommodation and meals may be provided by the customer or charged separately according to the quotation.
No. Daily service time and driver rest requirements must be respected. Late-night or overnight standby requires separate approval and pricing.
Private transportation prices are normally quoted per vehicle, not per passenger.
The quotation will state whether VAT is included or excluded. VAT and payment-processing fees may be added for online or office payments.
Parking is usually charged at actual cost unless the quotation specifically states that it is included.
Overtime is service beyond the confirmed included hours. The hourly rate depends on vehicle type and is stated in the quotation.
The reservation is confirmed after vehicle availability, price, contract conditions and the required deposit are approved.
Yes, when stated in the contract. KRW cash balance payment is often the most economical option because online fees may not apply.
Yes, when available. VAT and payment-processing fees may be added to the payable amount.
Foreign-currency cash generally requires office deposit and conversion, which may create VAT and currency-exchange costs. KRW cash is normally recommended.
Book as early as possible for weekends, holidays, ski season, large events and specific premium vehicles. Availability is not guaranteed until deposit payment.
YourBus employees work remotely or in the field. In-person meetings are generally unavailable unless the customer has a long-term contract of at least one year. Business is handled by email and messenger.
A WhatsApp or messenger group can be created with the customer, driver and YourBus representative before service.
No. An inquiry form only requests a quotation. The reservation is confirmed after written acceptance and deposit payment.
No matching question was found. Please send your specific inquiry through WhatsApp or the quotation form.
Prepare Accurate Information
BEFORE YOU REQUEST A QUOTE
Passenger and Luggage Details
Include every passenger, suitcase size, golf bag, ski item, stroller, wheelchair and bicycle box.
Complete Route and Timing
Send all pickup points, destinations, intermediate stops, dates, start times and expected finish times.
Flight and Guide Requirements
Provide flight numbers, terminal information and preferred guide language when applicable.
Still Have a Question?
Send your travel date, route, passengers, luggage and service request. We will reply with the appropriate vehicle and operating conditions.